[UHSupport]

1

Customer Satisfaction
We pride ourselves on creating happy customers! We strive to continually meet our goal of 100% customer satisfaction. This involves providing top of the line services, along with incredible customer support. Click here to read true customer testimonials!


2

Reliable Services
All services that UnderHost provides are backed by uptime guarantees. We guarantee that your shared or reseller hosting account will receive 99.9% uptime! Read our uptime SLA for details.


3

Affordable Pricing
Who doesn't want to save money? No longer do you have to empty your wallet to supply your website with quality web hosting! UnderHost offers industry-leading web services for very affordable prices.


4

Great Network
The highest quality internet connectivity and performance is our top priority. By utilizing premium bandwidth carriers, we make certain that your websites and servers will experience blazing-fast speeds and great reliability. Click here for network and data center information.


5

Excellent Hardware
We use our own servers to provide you with the fastest and most reliable services. Our lightning-fast servers utilize dual processing cores from AMD and Intel, a bare minimum of 4GB DDR-RAM, and dual hard drives in RAID-1 configuration for data redundancy.


6

Worry Free
Customer data is backed up every night to a remote location. This ensures that we can restore files securely and efficiently. these backups are for internal administrative purposes only, and are in NO WAY GUARANTEED! Customers are responsible for maintaining their own backups on their own personal computers.


7

Industry-Leading Control Panel
UnderHost uses the industry-leading control panel, cPanel, to provide our customers with a simple way to manage their websites. cPanel and Fantastico come standard with all hosting accounts. Reseller accounts receive the Web Host Manager control panel as well! Click here to access our cPanel demo.


8

Feature-Filled
Hosting accounts from UnderHost come standard with tons of features, including Fantastico, a program that allows you to easily install more than 40 pre-installed scripts, such as forums, blogs, journals, image galleries, and more! Other standard features include Spam Assassin, MySQL and PHP functionality, and 24/7 customer support.


9

Risk Free
We provide a 14 day money-back guarantee to ensure that all customers are completely satisfied. We firmly stand by the quality of our services. However, if any problem arises within the first 14 days of service, simply cancel and ask for a refund!


10

We Care
We care about our customers! UnderHost was founded on the principle of customer satisfaction. We strive to do anything within our power to ensure that each and every one of our customers has a positive experience with us.

[gstek]

Today i purchased an Offshore hosting from underhostfor my Forum , you Customer service is great but sad to say Speed of loading of pages on underhost is poor.


I was on another host ( byet - h0st ) from last 2.5 years and was under 2 times cheaper plan than underhost but i had good loading speed there...

From the time i setted up account on underhost ,I tried everything to check why
my Forum is slow here on underhost but failed to figgure it out and now after registering and accessing your own forum ( http://underhost.us/forums ) I found its not only my forum underhost forum is also loading very slow....

Have check other things further and lets see how much you stand on this 10 differences.....

[UnderHost]

Originally Posted by gstek

Today i purchased an Offshore hosting from underhostfor my Forum , you Customer service is great but sad to say Speed of loading of pages on underhost is poor.


I was on another host ( byet - h0st ) from last 2.5 years and was under 2 times cheaper plan than underhost but i had good loading speed there...

From the time i setted up account on underhost ,I tried everything to check why
my Forum is slow here on underhost but failed to figgure it out and now after registering and accessing your own forum ( http://underhost.us/forums ) I found its not only my forum underhost forum is also loading very slow....

Have check other things further and lets see how much you stand on this 10 differences.....

Have you tested your forum from an offshore location? because latency between USA server and offshore server exist and it normal, you won't expect to get the same speed to connect to a server in europe when you are based in USA.

We have just running a PHP benchmark to test it out on offshore servers.

(TEST as been performed on NL4)

Offshore Shared:
Test #1 completed in 22 ms.
Test #2 completed in 23 ms.
Test #3 completed in 23 ms.
Test #4 completed in 22 ms.
Test #5 completed in 22 ms.
Test #6 completed in 23 ms.
Test #7 completed in 23 ms.
Test #8 completed in 22 ms.
Test #9 completed in 22 ms.
Test #10 completed in 23 ms.
Test #11 completed in 23 ms.
Test #12 completed in 23 ms.

Lowest time: 22 ms , Highest time : 23 ms
Average of all 12 times: 23 ms

Average of middle 10 times: 23 ms

[gstek]

Ohh, so this is a Negetive point for choosing Offshore hosting ????
anyway Thanks fro your answer

[UnderHost]

Yes, latency from europe to USA isn't too big maybe 100ms and more the server are away from your location more the speed will decrease.